egypt experienced manager

Operation Manager , E-commerce


The Senior Manager of ECommerce Fulfillment is a hybrid of traditional jobs in strategy/strategic planning and business operations, requiring a mix of analysis, strategy development, cross-functional leadership and project management.

The Senior Manager is the primary partner to the online team in the development and execution of inventory position, customer fulfillment offers and forward-looking online strategies in response to business priorities. S/he monitors network capacity based on the brand’s commercial plan and performance. S/he is a key partner for planning demand and helping operational teams to overcome risk and prioritize investment. S/he leads the operational hindsight process to drive continuous improvement efforts between the online team and logistics network as well as sales team.


- Serve as the fulfillment authority to Online/Finance/Company Planning teams, in conjunction with Operations team, translating customer demand strategies into a recommended customer delivery model to support inventory availability and DC operations.
- Maintain ongoing understanding of network capacity, Brand “share of capacity”. Partner with IM and Online Company Planning to set targets to maximize network utilization.

-Drive appropriate actions to manage/optimize network performance ,responsible to provide accurate forecasts based on priorities and emerging business needs. Negotiates “out of guardrails” demand prioritization and non-standard delivery needs

- Manages cost driving components of Service Level agreement to ensure business needs are balanced with company’s financial targets ,set goals and metrics to ensure fiscal targets are met.

- Lead training & communication efforts to support Distribution best-practices and DC initiatives

- Effectively negotiate and influence cross-functional teams to support business needs, including Logistics Operations, sales, Company Planning, Marketing.

- Manage senior-level communication to divisional leadership to communicate network performance and summarize impact of initiatives to the business ,partner with Logistics Operations leaders to gain alignment on business requirement.

- Proactively foster brand and business partner relationships to collaborate or gain buy-in on analysis and process recommendations.

- Collaborate with business partners to implement process & system change when issues are identified


  • 8-10 years of experience in strategy or management consulting with focus on eCommerce fulfillment & operations
  • Excellent written and verbal communication skills
  • Learning Agility
  • Change Leadership
  • Collaboration & Influence
  • Drives Results
  • Analytical & Critical thinking
  • Communication and Presentation Skills
  • Problem solver
  • Bachelor’s degree required , MBA is a plus.

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Job Info

Country egypt

Experience experienced manager


To apply please send your Resume to [email protected]
Please add the Subject operations manager | egypt


For more information please contact:
Fatma El-Tarzi, HR Manager

Email [email protected]

To apply please send your Resume to [email protected] with subject of the job title.
For more information please contact Fatma El-Tarzi, HR Manager [email protected]